Smart Phonics is an educational application provided by Inventrix under the Smart Schoolz platform (“Smart Phonics”, “Smart Schoolz”, “we”, “us” or “our”). We respect the privacy of students, parents, teachers, staff members and other users. This Privacy Policy applies to the Smart Phonics mobile application, related web services and backend services used to provide the application.
By using Smart Phonics, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it before collecting or using the relevant information.
1. Information We May Collect
Depending on your institution, account type and the features you use, we may process the following categories of information:
| Category | Examples | Why we use it |
|---|---|---|
| Account and identity information | Name, login ID, user ID, email address, phone number, institution, class/section, role, and other profile information supplied by you or your educational institution. | Authentication, account administration, identifying the correct school/classroom context, support and communications. |
| Educational and activity information | Lessons viewed, assignments, exercises, responses, scores, progress, participation and other learning-related records generated through the service. | Delivering educational features, tracking learning progress, reports, teacher/parent visibility and improving the service. |
| Device and application information | App version, operating system, device type, technical logs, error information and similar diagnostics. | Security, compatibility, troubleshooting, performance monitoring and preventing abuse. |
| Push notification information | Firebase Cloud Messaging (FCM) token, Expo push token, device platform and notification registration status. | Sending school, learning, account and service notifications to the correct device. |
| User-provided content | Text, images, documents, audio or other content that a user or institution chooses to upload or submit through enabled features. | Providing the feature for which the content was submitted, including educational activities, communications and support. |
| Support information | Messages, email correspondence, problem descriptions and technical information you provide when requesting help. | Responding to support requests and resolving service issues. |
Smart Phonics does not intentionally collect data that is unnecessary for providing the educational service. Features available to a particular user may vary depending on the educational institution's configuration.
2. Device Permissions
Smart Phonics may request Android or iOS permissions only when required for an enabled feature. Depending on the version and features used, these may include notification permission and access to camera, microphone, photos/media or files when a user chooses to capture, upload or submit content. Permission requests are governed by the operating system and can generally be changed in device settings.
We do not use device permissions for unrelated purposes. If a permission is not necessary for a feature you use, you may decline it, although the relevant feature may then be unavailable.
3. How We Use Information
We may use information described above to:
- authenticate users and maintain accounts;
- provide educational lessons, exercises, assignments, progress tracking and related services;
- connect users with the correct institution, classroom, teacher, student or parent account;
- send transactional, educational and service-related notifications;
- provide customer and technical support;
- maintain security, prevent fraud, misuse and unauthorized access;
- diagnose errors and improve reliability, compatibility and performance;
- comply with legal obligations and enforce applicable terms and institutional agreements.
4. How We Share Information
We do not sell personal information. We may share or make information available only where reasonably necessary for the service, including:
- Your educational institution: relevant information may be accessible to authorized teachers, administrators, parents/guardians or staff according to their roles and the institution's configuration.
- Service providers: trusted technology providers may process data on our behalf for hosting, infrastructure, push notifications, security, communications, support or other service operations.
- Legal and safety purposes: information may be disclosed where required by law, court order or lawful governmental request, or where reasonably necessary to protect users, our services, our rights or the rights of others.
- Business changes: if all or part of the service is reorganized, merged, acquired or transferred, information may be transferred subject to applicable law and appropriate safeguards.
Third-party service providers are expected to process information only for permitted purposes and subject to appropriate confidentiality, privacy and security obligations.
5. Push Notifications and Firebase
On Android, Smart Phonics may use Firebase Cloud Messaging and related notification infrastructure. A device registration token may be created for the installation and sent to our backend so that notifications can be addressed to the correct device and account. Tokens may change when the app is reinstalled, application data is cleared, Firebase refreshes a registration, or other platform events occur.
Invalid or expired notification tokens may be deactivated or removed from our systems. Users can control notification permissions through their device settings.
6. Children's and Student Data
Smart Phonics is designed for educational use and may process information relating to students, including minors, when the service is provided through a school or other educational institution. Such information is used to provide educational services and is handled according to applicable law, institutional agreements and authorization provided by the relevant institution, parent or guardian where required.
We do not knowingly use children's or students' personal information for targeted advertising or sell such information. Schools and institutions are responsible for ensuring they have the authority required to provide student information to the service.
7. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction. These measures may include access controls, authentication, role-based permissions, secure server infrastructure, logging and encrypted network transmission where supported and appropriate.
No internet-based service can guarantee absolute security. Users are responsible for maintaining the confidentiality of their credentials and should notify their institution or Smart Schoolz support if they suspect unauthorized access.
8. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain educational and institutional records, comply with contractual or legal obligations, resolve disputes, prevent fraud and enforce agreements. Retention periods may vary by data type, institution and applicable legal requirements.
When information is no longer required, we may delete, anonymize or securely dispose of it in accordance with applicable requirements and our operational procedures. Backup copies may remain for a limited period until they are overwritten or deleted through normal backup cycles.
9. Account and Data Deletion
Users may request deletion of their Smart Phonics account and associated personal data by contacting their educational institution or Smart Schoolz support. Where an account is controlled or created by an educational institution, the institution may need to verify or authorize the request.
When a valid deletion request is approved, we will delete or anonymize personal data associated with the account unless retention is required for legitimate purposes such as legal compliance, security, fraud prevention, financial/accounting obligations, educational record requirements or dispute resolution. Where information must be retained, access will be limited to the purposes that require retention.
If Smart Phonics enables users to create an account directly inside the app, we will provide an in-app path and an external web method for requesting account and associated-data deletion as required by applicable platform policy.
10. Your Choices and Rights
Subject to applicable law and the role of your educational institution, you may be able to:
- request access to or correction of personal information;
- request deletion of eligible personal information;
- withdraw consent where processing is based on consent;
- disable push notifications or other device permissions through system settings;
- contact us or your institution with privacy questions or complaints.
11. Third-Party Services
Smart Phonics may rely on third-party infrastructure and services needed to operate the application, such as cloud hosting, push notification delivery and platform services. Those providers may process limited information necessary to provide their services. Their processing may also be governed by their own privacy terms.
Links to third-party websites or services are provided for convenience. We are not responsible for the privacy practices of independent third parties that are not acting as our service providers.
12. International Processing
Depending on hosting, service providers and the location of users or institutions, information may be processed in countries other than the user's country. Where required, we use appropriate safeguards for such processing and transfers in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in the app, legal requirements or our data practices. The “Last updated” date at the top of this page shows when the policy was most recently revised. Material changes may also be communicated through the app, website, institution or other appropriate means.
14. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, contact:
Inventrix / Smart Schoolz – Smart Phonics Privacy Support
Website: https://smartschoolz.com/
Email: vamsi@inventrix.co.in
India
If your Smart Phonics account is provided by a school or educational institution, you may also contact that institution directly regarding access, correction or deletion of institution-managed records.
15. Google Play Privacy Disclosure
This Privacy Policy is intended to be consistent with the disclosures made for Smart Phonics in the Google Play Data safety section. If the application's data practices change, we will update this policy and the applicable store disclosures as required.